Information We Collect

When you work with digitalnextflow, we collect information that helps us provide better financial reporting automation services. This includes basic contact details when you reach out to us, business information relevant to your automation needs, and technical data about how our systems interact with your financial software.

We also gather information about your current reporting processes during our consultation phase. This helps us understand which automation solutions will work best for your specific situation.

• Contact information including name, email address, and phone number
• Business details such as company name and industry type
• Financial software and system information for integration purposes
• Communication records from our consultations and support interactions

How We Use Your Information

Your information serves specific purposes related to delivering our automation services. We use it to set up your financial reporting systems, provide ongoing technical support, and communicate important updates about your automation setup.

Data Protection Measures

We take data security seriously, especially when handling business financial information. Our systems use encryption for data transmission and storage, with access controls that limit who can view your information within our organization.

Regular security audits help us maintain high protection standards. We also follow Thai data protection regulations and international best practices for handling business data securely.

• Encrypted data transmission using industry-standard SSL certificates
• Secure data storage with regular backup procedures
• Limited access controls ensuring only authorized staff handle your information
• Regular security assessments and system updates

Information Sharing

We don't sell or rent your personal information to third parties. Sometimes we need to share specific technical details with software providers when setting up integrations with your existing financial systems. This happens only with your explicit consent and only includes the minimum information necessary for the integration.

In rare cases, we might need to share information to comply with Thai legal requirements or to protect our legitimate business interests, but we'll notify you whenever possible before doing so.

Your Privacy Rights

You have several rights regarding your personal information. You can request to see what data we have about you, ask us to correct any inaccuracies, or request deletion of your information when our business relationship ends.

Data Retention

We keep your information for as long as we're providing automation services to your business, plus a reasonable period afterward for potential support needs. Financial integration data is typically retained for three years after service completion to help with any follow-up questions or system maintenance.

Communication records and basic contact information may be kept longer if you've agreed to receive updates about new automation features or services that might benefit your business.

Cookies and Website Data

Our website uses basic cookies to remember your preferences and improve your browsing experience. We don't use tracking cookies for advertising purposes. Most cookies we use are essential for the website to function properly, like remembering your language preferences or keeping you logged into secure areas.

You can control cookie settings through your browser preferences, though disabling certain cookies might affect how some parts of our website work for you.

Updates to This Policy

We review and update this privacy policy annually, or whenever we make significant changes to how we handle personal information. When updates occur, we'll notify existing clients via email and post the new version on our website with a clear effective date.

Continued use of our services after policy updates indicates your acceptance of the changes. If you disagree with updates, you can contact us to discuss your concerns or to end our service relationship.